A message from our customer service team

We know how important it is to our customers to get through to us on the phone as quickly as possible.

We also acknowledge that it can be frustrating waiting in a queue to speak to a member of our Customer Service Team. They're working hard to answer your call as quickly as possible.

However, it's really important that you do stay on the line, otherwise if you hang up and call back, you'll join the back of the queue again.

To explain this in more detail, six of our fantastic team members have recorded a message to you.

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