An update on our communal cleaning contract

We’re working hard to appoint new contractors to deliver our communal cleaning services across the Group.

So far, 17 contractors have shown interest in the communal cleaning contract, and they’re currently being carefully reviewed by our Estates, Procurement, Homeownership and Housing Teams.

We know that having reliable, high-quality cleaning is important to our customers, and we’re doing everything we can to make sure we secure the best outcome.

Each contractor is being assessed on essential criteria like health and safety, insurance coverage, experience, and customer service.

Our Customer Evaluation Panel will also be scoring the responses to one of the questions in the procurement process to ensure customers are involved in the selection of our new contractor.

We’re hoping to be in a position to appoint a new communal cleaning contractor in the next few months and will provide more information when we’re able to.

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