Our Voice - September 2024
Hello and welcome to our new-look digital Our Voice e-newsletter.
You’ll receive this publication via email on a bi-monthly basis. We’ll also be able to provide a copy of the newsletter in print for those customers who need it.
We’ve decided to stop producing our twice-yearly printed Our Voice magazine for several reasons, including its environmental impact and cost. We’d like to thank everyone who contributed to the magazine over the years, from submitting content to proofreading draft versions.
We also want to thank everyone who’s taken part in our customer consultation as part of our proposed merger with Grand Union Housing Group. More information about that process will follow in future updates.
We hope you enjoy this first edition of our new Our Voice e-newsletter.
Changes to our recorded messaging on our phone lines
We’ve been changing our phone line options to make it easier for you to speak to the people you need to as quickly as possible.
Checking your benefits entitlement
It’s more important than ever to make sure you’re receiving all the financial support you’re entitled to.