Our Voice - Summer 2024
Hello and welcome to the Summer 2024 edition of Our Voice – Longhurst Group’s customer magazine.
Every customer across the Group has received a copy of this edition, whether that’s in print or via email. If you’d like to change how you receive your copy, just let us know.
As ever, there's something for everyone. We hope you enjoy your read and we look forward to bringing you the next edition later in the year.
If you'd like to receive Our Voice in a different format, please get in touch.
Hello and welcome to the latest edition of Our Voice – Longhurst Group’s customer magazine.
The longer days are here, temperatures are getting warmer and summer is well and truly under way.
There’s been lots happening at Longhurst Group since our last edition, so we’ve tried to cover as much of this as possible in the magazine as well as retaining some of our regular features.
You can read about the support we have available to customers to help them sustain their tenancies, as well as information about our new grounds maintenance contractors and how customers helped us select these.
The winners of our Community Heroes Awards have been announced and can also be found below.
Our Money Advisor Angie Noble has written her Day in the Life feature, while the Money Advice Team has put together some more useful tips in this edition.
One of our customers, Mark, has also spoken about how the support of the Money Advice Team has helped change his life.
I hope you enjoy this edition of the magazine and, as always, if you have any feedback or suggestions for future editions, please send us an email.
Sam
Money and Employment advice
Key information on Universal Credit
Create a budget to understand your finances
Important advice to help you stay safe when job hunting
Our promises to you
You said, we did... Helping us improve our services
Finding out more from behind the scenes of the SHDF project
We caught up with Chris Scott, our Social Housing Decarbonisation Fund Building Surveyor.
The support we offer to help you sustain your tenancy
Here, Craig Taylor, Director of Housing and Customer Services, talks about some of the support we offer to customers to help them sustain their tenancies.