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Helping Charlene back into work as a Quality Technician

A young mum has praised our Employment and Skills service for helping her back into work.

Charlene Willson, from Higham Ferrers, worked with our Employment and Skills Advisor Rob Friday and is now working full time in Quality Control.

She said that Rob’s support and guidance was invaluable in helping her achieve her goals.

“I’d done various jobs – working in a warehouse and in retail. I really wanted to get back into a skilled career and thanks to Rob, I was able to,” she added.

“As a single mum, I couldn’t afford to work for minimum wage or early or late hours due to childcare, so I hadn’t been working before speaking to Rob.

“I really wanted to get back into Quality Control, and Rob’s guidance helped me to have the confidence I needed to secure a well-paid and skilled role.”

Charlene is now working full-time as a Quality Technician, having secure the position while working with Rob.

Rob’s help was incredibly beneficial for me. I’m now back into a skilled career which pays more than enough to enable me to provide for me and my children.

Contract papers

She said: “I wasn’t aware of the help Longhurst Group offered – I was surprised and very grateful.

“I’d been speaking to somebody at Longhurst Group on the phone and I explained my circumstances. They offered me lots of help, including a referral to the Employment and Skills service.

“Rob helped me research companies, prepared me for interviews and gave me tips to manage my nerves and increase my confidence.

“He gave me one of the best pieces of interview advice – treat it like a business meeting rather than a student and headteacher situation.

“Rob’s help was incredibly beneficial for me. I’m now back into a skilled career which pays more than enough to enable me to provide for me and my children.

“I’m incredibly grateful. Rob’s time, effort and energy will always be appreciated. He helped me get from a difficult situation to living a life I can enjoy and he contributed to the start of the rest of my life.

“I’d definitely encourage other customers to reach out for support if they need help getting back into work.”

Our Employment and Skills service is available to customers who want to get back into work or develop their skills. To find out more, visit our emplyment and skills page.  


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