Get involved
Help us to measure our performance and make ongoing improvements to our services
The Hub is a place for customers to have their say and get involved in projects to monitor and improve our service.
The Regulator of Social Housing (RSH) sets out standards to make sure organisations like us involve our customers to improve our services.Â
These are set out in the Transparency, Influence and Accountability Standard.
Help influence the decisions we make and the services we provide to all our customers by joining one of our strategic panels below.
Everything you need to know about residents' associations; what they are, who they're for and the benefits of joining or creat
Customer Forum Annual Review
Click the button below to read the latest Annual Review from our Customer Forum.
Get in touch
If you have any other ideas, please email our Customer Engagement Team using the button below.
Four Million Homes online resource
Access to online resource which is designed to improve engagement between landlords and social housing residents.