Privacy Notice for our customers

The information you provide on your tenancy application will be processed in accordance with our Privacy Statement which can be found here.

Reference to Amplius means Amplius Living. 

 Read our Privacy Notice in full

 Contact us if you'd like a paper copy of our Privacy Notice

Data Controller

Amplius is data controller for the purposes of your application. Our data protection officer can be contacted at data.protection@amplius.co.uk or by writing to K2, Timbold Drive, Kents Hill, Milton Keynes, MK7 6BZ. Please see our Privacy Notice for more details.

Please see our Privacy Statement for more details.

Purpose of the processing

We'll use the details provided by you in this application to assess your application to purchase or rent a home from Amplius and to assess your ability to meet our affordability criteria. We will also use the information to support our housing management services which will include but is not limited to rent collection, undertaking defect repairs, and general housing and estate management. Below, you will see the categories of data we process about you, along with the relevant purpose and lawful basis.

How we collect your data

We collect the majority of your Personal Data directly from you. Amplius may seek a rent reference from your current or previous landlord, as well as information from your employer about your employment status and income. You will be informed of any information received about you from a third-party source. Where we need to collect personal data by law, or under the terms of a contract we have with you, if you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you.

Recipients of your data

We'll share information within Amplius as part of our regular reporting and monitoring activities, to achieve the purposes listed above and in accordance with our Privacy Notice. We may also share information with other third parties where we're permitted to do so under data protection legislation, such as where your safety or the safety of others is at risk. We will use the information you have provided to complete a CORE housing record for statistical and research purposes.

For more detailed information please refer to our Privacy Statement.

Transfers to countries outside EEA

Please see our Privacy Notice for the limited circumstances when your data may be transferred outside the UK.

Retention of your application

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for. Please see our Privacy Notice for more details or contact us at data.protection@amplius.co.uk.

Your rights

Under certain circumstances, by law you have the right to:

• Request access to your data.
• Request corrections to the data that we hold about you.
• Request erasure of your data. You also have the right to ask us to delete or remove your data where you have exercised your right to object to processing (see below).
• Object to our processing of your data. This is an absolute right if we're using your data for direct marketing.
• Request the restriction (or suspension) of processing of your data.
• Request the transfer of your data to another party.

To exercise any of these rights, please contact data.protection@amplius.co.uk in writing.

No fee is usually required unless your request for access is repetitive, unfounded or excessive.

Our lawful bases for collecting your data.

The lawful basis we rely on for our different processing activities are included but are not limited to the categories set out in the following table.