New online repairs reporting form launched
17 April 2025
We’ve made it easier for our customers to report repairs.
Customers can now report repairs online at a time that suits them after we launched a new online repairs reporting form.
This means customers can report repairs at any time, from any device.
To use the service, simply visit the report a repair page and follow the simple steps.
If you prefer to report repairs by phone, our team is always here to help at 0800 111 4013.