Rent and other charges review 2025

We’ve recently finished our review of rent and other charges.

Every customer will get a letter explaining what their new rent will be. This letter also includes any changes to additional charges, such as service charges.

We understand that any increase to your rent and/or other charges isn’t good news. However, to enable us to keep up with rising costs, we need to increase rents and service charges for the year ahead.

You can find more about these changes here. You can also download PDF versions of our information and frequently asked questions booklet from this page.

These cover a number of questions, including:

• Why are you increasing my charges?
• How is my rent spent?
• What do I need to do next?

We’re here to help

If you think you’ll struggle to pay, please contact us as soon as possible. We’re here to help.

Did you know?

Much of the money we receive is spent on things like improving repairs and other key services.